terms and conditions

This page states the Terms and Conditions under which you use www.joy-bijoux.be
Please note that any use of this website means that you agree to the following


All prices quoted are inclusive of VAT and exclusive of delivery charges. By approving
these terms & conditions and confirming your order, a binding agreement is entered into.
When we have received your order, you will receive an automatic e-mail confirming your order.

We reserve the right not to deliver in the event that the stock level was incorrect at the time of
receiving the order. Should we be unable to deliver in accordance with the terms in the
confirmation of order, we will contact you and give you the opportunity to cancel the order.

Parental or guardian consent is required for customers under the age of 18.

Upon ordering we are not making a legal offer to provide the goods ordered. We are inviting you to
make a legal offer to us for you to purchase the goods. It is entirely at our discretion to reject or accept
your offer of purchase. This agreement is only confirmed when we have accepted your offer to purchase
the goods and have sent you an invoice or dispatch receipt that includes the date of the agreement
being accepted which will be the date shown on said invoice or receipt.

We are currently working with Paypal concerning payments


JOY takes your privacy seriously.
We will not sell, trade, or rent your information to anyone.
When you place an order at www.joy-bijoux.be we ask for your name, email address, phone number, billing address, shipping address. We use this information to fulfill the order and to communicate with you about it.

Applicable Laws

Any relevant terms and conditions, policies and notices shall be governed by and construed in
accordance with the laws of Belgium without giving effect to any principles of conflict of law.

You hereby consent to the exclusive jurisdiction of the High Court of Belgium in respect of any
disputes arising in connection with the website, or any relevant terms and conditions, policies
and notices or any matter related to or in connection therewith.

Comments or Questions

If you have any questions, comments or concerns arising from the website, the privacy policy
or any other relevant terms and conditions, policies and notices or the way in which we are
handling your personal information please contact us.

Returns & ExchangesReturns

To return or exchange products, please email info@joy-bijoux.be for confirmation and agreement.
We will happily issue a replacement or refund assuming they are returned within 7 days of receipt.

All returned products must be free of use, damage, stains, odor or any other condition which would
prevent them from being sold as new. They must also have their original tags and packaging attached.

Customers will assume responsibility for all return shipping charges, including unnecessary duties and
sales taxes in certain instances. Joy-bijoux will not assume responsibility for refund or compensation
for any return packages lost in transit.

Rue des Champs Elysées 83
1050 Bruxelles
N° d’entreprise BE0840232212
Tel: +32 (0)475 27 28 20
Email: info@joy-bijoux.be